Terms of Service

Last updated: October 8, 2026

Draft: some details on this page are still to be completed.

About these Terms

These Terms of Service (the “Terms”) govern your use of Rankeero, a service operated by PANDOR LAB, LLC (“we”, “us”). Our company details are in the legal notice.

You accept these Terms when you continue with Google to sign in to Rankeero, and again at checkout, where they are the supplier agreement between you and us.
If you use Rankeero for a company or another organization, you confirm that you may bind it to these Terms, and “you” then also means that organization.
You must be 18 or over and able to enter into a contract.
A business customer acts for purposes relating to their trade, business, craft or profession; a consumer is an individual acting outside those purposes. Clauses marked “business customers only” never apply to consumers.

The Privacy Policy explains how we process personal data.

The service

Rankeero gives AI clients read access to third-party services through the Model Context Protocol (MCP): today Google Search Console and Google Analytics. We may connect other services later.
In Rankeero, a workspace holds projects, such as your websites. Each project has one or more sources: today, its Search Console property, its Google Analytics property, or both. Each workspace has one MCP endpoint per provider, which serves its projects.
The tools are read-only: they never change settings, users, sitemaps or any other data in Search Console, Google Analytics or another connected service, and never request indexing.
You reach the tools through the AI apps you authorize or through API keys.
We may add, change or remove features. A material reduction of paid features gets the notice described in Availability and changes to the service.

Your account

You sign in with a Google account. Keep the information in your account accurate.
You are responsible for the activity under your account, your API keys and the AI apps you authorize.
Keep your API keys secret. Revoke any key that may be compromised, and report any misuse to us at once at [to be completed].

Workspaces and shared access

The owners and admins of a workspace manage its projects and their sources, its members, its invitations and its API keys.
A source reads Search Console or Google Analytics through one member’s Google account. Every member of the workspace, their API keys and the AI apps they authorize can then read that property’s data: the projects of a workspace are not isolated from each other.
Connect only properties you are allowed to access and to share with the workspace. Remove members and connections as soon as their authorization ends.
When the member whose Google account supplies a source’s data leaves the workspace, access through that account stops by itself, until an owner or admin connects another account to that source.

Google connections

A Google connection asks Google for read-only access to Search Console and Google Analytics (the scopes webmasters.readonly and analytics.readonly). Google lets you grant either one alone; Rankeero then reads only that one.
You can revoke Rankeero’s access at any time in your Google Account. In Rankeero, you can remove a connection once no workspace you belong to uses it: an owner or admin can first remove the projects or sources that use it or connect another account to them, or you can leave the workspace.
Google’s own terms, such as the Google Terms of Service, govern your use of Search Console and Google Analytics.
We handle the data we receive from Google as the Privacy Policy describes, in line with the Google API Services User Data Policy, including its Limited Use requirements.
Google may delay, change or withdraw its data or its APIs, and the tools of Rankeero change with them.

AI clients

You choose the AI client you connect to Rankeero. Tool results leave Rankeero when they reach it, and its provider processes them under its own terms.
You are responsible for the prompts you send and for how you use the outputs. AI outputs can be wrong or incomplete.
Rankeero gives no legal, financial or search-ranking advice, and guarantees no ranking or traffic.
Do not send secrets, passwords or personal data that your request does not need.

Acceptable use

You must not:

access accounts, workspaces, properties or data you are not authorized to access;
share API keys or access tokens with anyone outside your workspace;
bypass rate limits or other limits, or put an excessive load on the service;
build databases or keep permanent copies of Google data obtained through Rankeero;
resell Rankeero, or provide it as a service to others, without our written permission;
reverse engineer the service, except as far as the law allows despite this restriction;
upload malware, or test the security of the service without our permission (report vulnerabilities to [to be completed] instead);
use Rankeero for anything unlawful.

We may suspend access when we reasonably believe that these rules are broken, with notice when practical.

Subscriptions and billing

Who sells. Paid plans are sold by Polar Software, Inc. (“Polar”), our online reseller and merchant of record. You buy from Polar under the Polar Buyer Terms; Polar charges you, issues invoices and receipts, and collects and remits taxes. These Terms are the supplier agreement you accept at checkout, and they govern your use of Rankeero. We never charge or invoice you directly.
Plans and prices. Each plan covers a number of workspaces and is billed every month or every year, in US dollars, at the price shown on the pricing page and at checkout. Taxes, where they apply, are added by Polar at checkout.
One subscription per account. Your subscription belongs to your Rankeero account and covers the workspaces you create or whose billing you take over, up to your plan’s number. Members you invite to your workspaces need no subscription, and you need none to join someone else’s workspace.
Payment. The first payment is charged when you subscribe, then at the start of each billing period.
Automatic renewal. Your subscription renews automatically every month or every year, and charges recur at the price then in effect until you cancel. Polar sends renewal reminders where the law requires them.
Changing plan. You can change plan, or switch between monthly and yearly billing, from Billing in Rankeero. A change during a billing period is prorated as shown before you confirm it.
Beyond your plan’s limit. If you pay for more workspaces than your plan covers, for example after moving to a smaller plan, the workspaces you have paid for longest keep working and the tools of the others answer “Action required” until you change plan or delete a workspace. Your data is kept meanwhile.
Promo codes. A promo code applies as stated at checkout. A code described as lasting “forever” applies for as long as the subscription stays active without interruption.
Price changes. New prices apply to new purchases. For an existing subscription, we give at least 30 days’ notice before the renewal at which a new price applies, or more where the law requires it; you may cancel before that renewal.
Failed payment. If a payment fails, the service continues for a 7-day grace period. After that, the tools of the workspaces your subscription covers answer “Action required” until the payment succeeds. Your data is kept meanwhile.
Payer. Each workspace has one payer, initially the owner who created it, whose subscription covers it. If the payer leaves the workspace, is removed from it or stops being an owner, another owner can take over its billing in Rankeero; until then, its tools answer “Action required”.
You can cancel at any time: see Cancellation, withdrawal and refunds.

Cancellation, withdrawal and refunds

Cancelling. You can cancel at any time from Billing in Rankeero (Polar’s customer portal) or through Polar’s support. Cancellation takes effect at the end of the paid period, and you keep access until then.
Refund after your first payment. Every customer can ask for a refund within 7 days after their first payment, by e-mail to [to be completed] or through Polar’s support. You then get a full refund of any amount charged, and the subscription ends.
Withdrawal for EU and UK consumers. If you are a consumer in the European Union or the United Kingdom, you keep any longer withdrawal period that your law grants, with a full refund: for example, 14 days from the day you subscribe. To withdraw, send us an unequivocal statement, for example by e-mail or with the model form below. No request to start the service before the end of that period is collected at checkout, so a consumer who withdraws within it owes nothing.
Other refunds. Otherwise, fees for elapsed billing periods are not refundable, except as required by law or where the service was not provided. Polar may also refund at its own discretion. Refunds go to the original payment method.
Deleting your account ends your subscription immediately, with no refund once the periods above have passed.
If we discontinue Rankeero, we give at least 30 days’ notice and refund the unused part of any prepaid period.
Nothing in this section limits the rights that the law gives you and that cannot be waived.

Model withdrawal form

Complete and return this form only if you wish to withdraw from the contract.

To PANDOR LAB, LLC, [to be completed], [to be completed]:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
Ordered on (*)/received on (*),
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
Date
(*) Delete as appropriate.

Your data

You keep all your rights in your data, including the Search Console and Google Analytics data read through your connections. We process it only to provide the service, as the Privacy Policy describes.
You can delete your account yourself, from the account settings in Rankeero. Deletion cancels your subscription, removes your Google connections (and revokes them at Google, unless another Rankeero user has connected the same Google account), your API keys, your authorized apps, your sessions and your usage records, and deletes the workspaces where you are the only member. It is refused while you are the only owner of a workspace that has other members: make another member an owner, or remove those members, first.
After a deletion, backups expire within [to be completed] day(s), and logs within [to be completed] days.

Intellectual property

The Rankeero software, its documentation and its brand belong to PANDOR LAB, LLC or its licensors.
While these Terms apply, we give you a limited, non-exclusive and non-transferable licence to use Rankeero for your workspaces.
You may send us feedback, and we may use it freely. Feedback never transfers any right in your data to us.

Third-party services

Rankeero depends on services we do not control: Google (sign-in, Search Console and Google Analytics), Polar (checkout and billing), Cloudflare (hosting), Neon, a Databricks company (database), and the AI clients you connect. Each is provided under its own terms, and its availability is outside our control.

Availability and changes to the service

We work to keep Rankeero available, but we offer no service level agreement (SLA). Maintenance, incidents and changes made by Google or other third parties can interrupt it.
If we materially reduce the features of a paid plan, we give at least 30 days’ notice. If you cancel because of that reduction, we refund the unused part of your prepaid period, pro rata.

Suspension and termination

You may stop using Rankeero at any time: cancel your subscription and delete your account (see Your data).
We may suspend or terminate your access for a material breach of these Terms (with notice and a chance to cure it, where practical), for non-payment, for a security or legal risk, or for a breach of Google’s policies.
When your access ends, your right to use Rankeero ends. What happens to your data is described in Your data.
The clauses on amounts owed and refunds, intellectual property, warranties, liability, indemnity, governing law and general terms survive the end of these Terms.

Warranties

Business customers only. RANKEERO IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ITS RESULTS WILL BE ACCURATE.
Consumers keep their statutory rights, such as the legal guarantee of conformity for digital services in the European Union.

Limitation of liability

Business customers only. We are not liable for indirect or consequential damages, such as lost profits, revenue, data or goodwill. Our total liability for all claims relating to Rankeero is limited to the greater of the fees you paid for Rankeero in the 12 months before the event giving rise to the claim and USD 100.
Consumers. Our liability is as the law provides.
Never limited. Nothing in these Terms limits liability for fraud, gross negligence, wilful misconduct, death or personal injury, or any liability that the law does not allow us to limit.

Indemnity

Business customers only. You will defend and indemnify PANDOR LAB, LLC against third-party claims, and the resulting damages and reasonable costs, arising from your unlawful use of Rankeero, your access to data you were not authorized to access, or your breach of these Terms.

Changes to these Terms

We give at least 30 days’ notice of a material change before it takes effect, by e-mail to your account’s address and by a notice in the dashboard. The date at the top of this page and the history show the version in force.
If you keep using Rankeero after the change takes effect, you accept the new Terms. You may cancel before that date, and we then refund the unused part of any prepaid period, pro rata.

Governing law and disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Business customers submit to the exclusive jurisdiction of the state and federal courts located in Delaware.
Consumers keep the mandatory protections of the law of their country of residence, and may bring proceedings in its courts.
Before starting any proceedings, contact us at [to be completed] and allow 30 days to resolve the dispute informally.

Language

These Terms are written in English. If the French translation differs from the English version, the English version prevails, unless the law that applies to you lets you rely on the version in your language.

General terms

Entire agreement. These Terms, the Privacy Policy and, for purchases, the Polar Buyer Terms are the entire agreement between you and us about Rankeero.
Severability and no waiver. If a clause is held unenforceable, the rest remains in force. Not enforcing a clause is not a waiver of it.
Assignment. We may transfer these Terms to a successor, such as the buyer of our business, with notice to you. You may transfer them only with our written consent.
Force majeure. Neither party is liable for a failure caused by events beyond its reasonable control.
Notices. We send notices to your account’s e-mail address. Send yours to [to be completed].

Contact

Questions about these Terms: [to be completed], in English or French. Our company details are in the legal notice.

History

2026-10-08: The service is renamed Rankeero (formerly Pithos). Nothing else changes.
2026-10-08: Subscriptions: plans no longer start with a free trial; the first payment is charged when you subscribe. The cancellation, refund and withdrawal terms no longer mention a trial.
2026-10-07: Subscriptions: a subscription belongs to an account and its plan covers a number of workspaces, in place of a price per workspace; changing plan, which workspaces keep working beyond a plan’s limit (those paid for longest), and an owner taking over a workspace’s billing are described.
2026-10-02: Workspaces: a workspace holds projects, each with its sources, and the sections on the service, shared access, Google connections, acceptable use, your data and the licence follow. Google Analytics: the sections on the service, shared access, Google connections, your data and third-party services name Google Analytics next to Search Console, and the service section describes the services Rankeero reads in general terms. The subscription and billing terms are unchanged.
2026-09-30: First version.